Privacy Policy

Last updated: June 2025

WEBREWMARKETING PRIVATE LIMITED ("we", "us", "our") operates the Cooldown platform. This Privacy Policy explains how we collect, use, and protect your personal information in accordance with the Information Technology Act, 2000 and applicable Indian data protection laws.

1. Information We Collect

Account information: name, email address, phone number, and gender (where provided).
Booking information: tickets purchased, event details, payment confirmation references.
Device & usage data: IP address, browser type, pages visited, and interaction data collected via cookies and analytics tools.
Payment data: payment is processed by Razorpay. We do not store card or bank details on our servers.

2. How We Use Your Information

To process bookings and send confirmation emails.
To personalise your experience and recommend relevant events.
To communicate service updates, offers, and important notices.
To prevent fraud and ensure platform security.
To comply with legal obligations.

3. Sharing of Information

We do not sell your personal data. We may share it with:

Event organisers — to manage attendance (name, contact, ticket type).
Payment processors — Razorpay, for transaction processing.
Service providers — hosting, analytics, and communication tools under confidentiality agreements.
Legal authorities — when required by law or court order.

4. Cookies

We use cookies to maintain sessions, analyse traffic, and improve the platform. You may disable cookies in your browser settings, but this may affect certain features.

5. Data Retention

We retain your data for as long as your account is active or as needed to provide services. You may request deletion of your account and associated data by contacting us.

6. Your Rights

You have the right to access, correct, or delete your personal information. To exercise these rights, email us at hello@cooldownindia.com.

7. Security

We implement industry-standard security measures including HTTPS encryption and access controls. However, no transmission over the internet is 100% secure.

8. Third-Party Links

Cooldown may contain links to third-party websites. We are not responsible for their privacy practices and encourage you to review their policies.

9. Changes to This Policy

We may update this policy periodically. Changes will be posted on this page with a revised date. Continued use of the platform constitutes acceptance of the updated policy.

10. Contact

For privacy-related queries, contact: team@webrewmarketing.com
WEBREWMARKETING PRIVATE LIMITED, Gurugram, Haryana, India.